Refund Policy

International Driver Licence offers a 100% money-back guarantee.

If there is an error in your document, contact our 24/7 support and we will correct and re-issue it at no charge, at any time.

If your document is not usable for your stated purpose, you may request a refund within 30 days of your purchase date.

To request a refund, email us your order number together with a short description of the issue — for example, that the document was declined at a rental desk or checkpoint, or had an error we could not correct. Where you have one, include a photo or written note of the refusal; this is not required to request a refund, but it helps us resolve it faster.

We review refund requests within 2 business days of receiving them. Approved refunds are returned to your original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.

To request a refund or correction, contact support@internationaldriverlicence.org with your order number.